POS Sync Latency
<15ms
Real-time
Daily Shifts Active
50,000+
Live
SYSTEM ARCHITECTURE

The Operating System for Modern Retail

Centralize store operations, shift scheduling, staff commissions, subscriber retention, and customer context into one connected platform.
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HOW THE PLATFORM FITS TOGETHER

Designed as a system, not a stack of disconnected apps

RetailForce connects everyday work, shared customer context, and management reporting into a single operating architecture.

Shared platform core
  • People
  • Locations
  • Permissions
  • Reporting
01

Run the day

Give every shift a clear plan, the right coverage, and visible ownership of the work.

SchedulingTime & attendanceStore tasks
02

Connect the customer

Bring loyalty, subscriptions, and customer context closer to the associates delivering the experience.

LoyaltySubscriptionsCustomer context
03

Improve performance

Turn store activity into a consistent view of the gaps, patterns, and priorities leaders can act on.

CommissionsStore performanceExceptions

Core Platform Capabilities

Manage scheduling, POS time tracking, staff commissions, subscriber retention, multi-store analytics, and daily store tasks from one connected platform.

Smart Shift Scheduling

Build, publish, and sync shift schedules instantly across teams with shift notifications.

Shopify POS Time Clock

Allow staff to clock in directly from POS devices with automated overtime calculation.

Automated Staff Commissions

Calculate commissions accurately by shift, product tier, and team member.

Recurring Revenue & Subscriptions

Manage subscriber accounts, pause/skips, and dunning recovery natively.

Real-time operational controls

Keep every location connected with live data sync and instant shift communication.
LIVE SYNC

Instant Shopify POS & Inventory Syncing

Every clock-in, sale, and shift change updates immediately across store hardware and HQ dashboards.
Explore live sync
SHIFT HANDOVERS

Automated Shift Handovers & Notes

Ensure upcoming shift leaders receive key metrics, pending tasks, and notes before their shift begins.
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ALERTS

Proactive Exception & Overtime Alerts

Receive immediate alerts when shifts are understaffed or approaching overtime limits.
View alert tools

Follow the operating rhythm from weekly plan to daily action

The platform becomes most useful when each workflow gives the next one better context.

Weekly plan

Set coverage, demand, and priorities for the week ahead.

PLAN
Key output

A clear plan and priorities everyone can see.

Run the day

Execute the plan, adapt in real time, and keep the team aligned.

RUN
Key output

On-time starts, task completion, and issue resolution.

Connect the customer

Empower associates to deliver personalized experiences.

CONNECT
Key output

Stronger relationships and repeat visits.

Improve performance

Identify trends, close gaps, and raise performance.

IMPROVE
Key output

Better decisions and a stronger next week.

Platform Infrastructure & Security

ENTERPRISE

Role-Based Access Control

Granular permissions for cashiers, shift leads, store managers, and regional directors.
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RELIABILITY

Offline Resilient Architecture

Store clock-ins and daily sales continue syncing even during network drops.
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SECURITY

SOC2 & GDPR Compliant

Enterprise data encryption in transit and at rest with automated security audits.
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Platform Performance & Scale

 
99.99%
Uptime SLAs guaranteed across all enterprise store locations
 
<15ms
Real-time Shopify POS sync latency worldwide
Over
50,000+
Active daily retail shifts managed seamlessly
Average
4.8x
Return on investment achieved in first 90 days
THE RETAILFORCE PLATFORM

See your retail operation as one connected system

Bring us the workflows your teams use today. We’ll show you how RetailForce can make the next shift clearer.
Book a platform walkthrough Talk to sales
Plan
Build coverage around demand
Run
Give every shift clear work
Connect
Unify store and customer context
Improve
Act on what needs attention